The University of Murcia in Spain introduced an AI-powered chatbot designed to address students’ questions regarding the university. Lola, the AI chatbot, was capable of responding to over 38,708 questions and achieved an accuracy rate exceeding 91%. It offered prompt responses to students’ questions outside conventional office hours. The chatbot significantly saved time and removed the burden from the administration.
Source: https://1millionbot.com/en/chatbot-1millionbot-universidad-de-murcia-resolver-dudas-estudiantes/
